e-Services Philippines: 7th Global Sourcing Conference & Exhibition
BPO-KPO TRACK

16 February 2007 │Isla Ballroom 2

0800-0900
Registration and Coffee

0900-0920
Welcome Remarks
Thomas G. Aquino
Senior Undersecretary, International Trade
Department of Trade and Industry

0920-0945
Nichemanship as a Driver of Global Sourcing
Harry van Geijn
Global Services Portfolio Director, Getronics
Consultant for BPO, Centre for Promotions of Imports from Developing Countries (CBI)

0945-1010
Exploring Opportunities in Higher Value BPO
Avinash Vashistha
CEO, Tholons

1010-1025
Coffee & Networking Break

1025-1050
Opportunities in Financial and Accounting Services
Guy Mills, President, Manulife Financial

1050-1115
Best Practices in Financial and Accounting Services
Ceasar V. Parlade, General Manager, Deutsche Knowledge Services

1115-1140
Market Perspective: Financial Services Opportunities in the UK and Europe
Sanj Prabhakar (invited)
Director, National Outsourcing Assocaition (NOA), UK
Managing Director Unishores Ltd

1140-1205
Opportunities in Publisher Services
Peter Maquera (invited)
Vice President, Corporate Development, SPi

1205-1220
Open Forum

1220-1400
Hosted Luncheon, Exhibit Viewing

1400-1425
Opportunities Design Process Delivery
Abelardo M. Tolentino
President, Design Process Council of the Philippines

1425-1450
Best Practices in Design Process Delivery
Charles Phelps
Managing Director, Fluor Daniel Philippines

1450-1515
Opportunities in Legal Outsourcing
Harlie Llave
Executive Director, B&M Global Services Manila

1515-1530
Coffee & Networking Break

1530-1550
Opportunities in Distribution and Logistics
Vicente C. Dinglasan
President, IDS Philippines

1550-1605
Open Forum

1605-1615
Closing Remarks
Mitch Locsin, Executive Director, BPA/P

Moderator: Mr. Dondi Mapa, Dell Philippines (invited) Mr. Jojo Uligan, Executive Director, CCAP